Senior Software Developer, Software Development - Noke

As a Senior Developer, you'll work closely with the development and support teams and will support and resolve issues that our customers are facing. The Senior Developer will focus on supporting IOT devices, through cloud technologies in a multi-tier and massively parallel infrastructure. The Senior Developer will work with multiple disciplines to ensure high level of customer satisfaction by focusing on resolution of high priority customer issues. 

• Provides troubleshooting and technical resolution to software and application issues.
• Responsible for handling difficult or complex problems faced by customers during onboarding or production. 
• Develop database scripts, application code in Java and create utilities to fix priority issues. 
• Diagnose problems with databases, including performance issues, configuration issues, and data integrity issues.
• Root cause analysis of production issues and implementation of resolution.
• Work with integration partners to resolve any handshake related issues.
• Assist appropriate initial setups with integration partners.
• Train and help build expertise in support teams on latest engineering enhancements and be a bridge across groups.
• Assists in hardware issue analysis for items escalated by Tier 2 support teams.
• Support metric driven measurements.
• Other duties as assigned.

• 5+ years of experience working in PHP, Golang, Java, or Python 
• 2+ years of experience with SQL based database technologies (SQL, MySQL, Postgres) 
• 2+ years of experience with web technologies such as HTTP requests, JSON, etc. 
• 2+ years of experience with debugging code & fixing issues. 
• 2+ years of experience with Tier 3 support function. 

PHYSICAL DEMANDS:

• Regularly required to sit, stand, and walk.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.