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A Technical Support Call Center Agent plays a critical role in providing timely assistance to customers experiencing technical issues, while maintaining a high standard of customer service. This role requires a blend of strong technical troubleshooting abilities and excellent customer experience skills to resolve problems efficiently and ensure customer satisfaction.
As a Test Lead of Quality assurance, you will be responsible for leading quality efforts across cloud services, mobile, and embedded platforms. In this role, you will work closely with developers and QA Engineers to drive automation, ensure production-grade releases, and uphold high standards for performance, scalability, and reliability.
Manage and deliver high quality, minor projects, repairs and service to Facilitate Customers.
Perform human resources-related duties on a professional level and work closely with the corporate human resources team in carrying out responsibilities in the following functional areas: recruiting, benefits administration, training, onboarding, workers compensation administration, policy implementation and enforcement, and employment law compliance.
The Senior Sales Analyst will develop advanced tools and resources to support corporate sales planning and strategic initiatives. The Senior Sales Analyst will be working with large sets of structured and unstructured data to perform analysis, develop tools, and provide actionable insights to evaluate current results, as well as support strategies for future growth.
The Senior Technical Support Manager leads the daily operations of our technical support call center, driving quality and efficiency in every customer interaction. This role focuses on delivering superior service and continuously improving key performance metrics – including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and First Contact Resolution (FCR) – while optimizing occupancy rates and agent utilization. The ideal candidate is a hands-on leader with strong analytical skills and a passion for customer satisfaction, capable of turning data-driven insights into action to enhance team performance and customer experience.
Ensures assigned multi-level jobs are erected in a timely manner and meet all quality requirements.
This position will dive into IoT-driven codebases, identifying and resolving critical issues, optimizing system performance, and redesigning key application modules, working across embedded devices, mobile applications, web platforms, and cloud services to build scalable, high-performance IoT solutions that power smart devices in real-world environments.
The Structural/Architectural Revit Technician is responsible for developing high-quality models and detailed construction documents using Autodesk Revit and AutoCAD. This role supports structural and architectural design efforts for self-storage building systems.
Responsible for service and installation of commercial, retail, and industrial jobs in multiple states. Highly motivated, responsible, reliable, and teamwork-oriented technician to ensure superior service and installations on all projects.
Manages financial operations including but not limited to project profitability, revenue recognition, inventory, intercompany, sales and use tax compliance, fixed assets and treasury/banking operations by recording, monitoring and approving transactions and processes, including supervising two Accountants directly and two Accounting Specialists indirectly.
Prepare quantity take-off and cost estimates for projects for the Facilitate team. Perform project management of awarded contracts including material ordering, scheduling, installation vendor selection, and oversight.
Lubricate machinery, change parts, or perform other routine machinery maintenance. Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (and some electronic) principles.
Inspect raw materials, work-in-process, assembled parts or finished products for defects, wear, and deviations from specifications either in-plant or at customer locations.
Responsible for service and installation of commercial, retail, and industrial jobs in multiple states. Highly motivated, responsible, reliable, and teamwork-oriented technician to ensure superior service and installations on all projects.
Responsible for service and installation of commercial, retail, and industrial jobs in multiple states. Highly motivated, responsible, reliable, and teamwork-oriented technician to ensure superior service and installations on all projects.
Responsible for service and installation of commercial, retail, and industrial jobs in multiple states. Highly motivated, responsible, reliable, and teamwork-oriented technician to ensure superior service and installations on all projects.
Responsible for receiving and maintaining inventory of parts and materials needed for all aspects of the company.
Responsible for service and installation of commercial, retail, and industrial jobs in multiple states. Highly motivated, responsible, reliable, and teamwork-oriented technician to ensure superior service and installations on all projects.
Develop and manage assigned territory through various channels of distribution (dealer focus) inside the territory. Sell both roll-up doors and rolling steel doors to existing and potential market segments throughout the region. Work with Dealers, Architects, Contractors, Design Build Firms, Engineers to create brand recognition in the pursuit of increased market share.
